Privacy Policy

1. Who we are

Cornerways Software Ltd ("we", "us", "our") is a company registered in England & Wales, Company Number 14546451.

Registered Office: 77 Bute Street, Treorchy, CF42 6AH, United Kingdom.

Privacy contact email: privacy@cornerways.software

2. Data we collect

When you contact us via our website forms, we may collect:

• Name
• Email address
• Message content about your requirements
• Optional details you provide, such as phone number, company name, and preferred call time
• Technical anti-spam and security data (for example Turnstile token and request metadata such as IP information)

We also collect limited website usage events where analytics is enabled (for example page views and button/link click events).

3. Why we collect this data

• To respond to your enquiries and call requests
• To provide quotations, discuss projects, and deliver requested services
• To protect the site from spam and abuse
• To monitor and improve site performance and user experience
• To maintain appropriate business and security records

3.1 Legal basis for processing

We process personal data under one or more of the following legal bases under UK GDPR:

• Legitimate interests, including responding to enquiries and operating our business
• Consent, where you voluntarily submit information through website forms
• Legal obligations, where record keeping or compliance is required

4. Cookies and analytics

We use cookies and similar technologies for essential site operation and security.

Our site uses Microsoft Application Insights for usage analytics when enabled in our deployment configuration. This can set analytics cookies or similar browser storage to help us understand site usage patterns.

We also use anti-spam tooling (Cloudflare Turnstile) on forms where enabled, which may process technical information to distinguish genuine visitors from bots.

5. Third-party services and sharing

We do not sell or trade personal data. We only share data with trusted service providers where needed to operate the site and respond to enquiries.

These providers may include:

• Website hosting and infrastructure providers
• Email delivery and communications providers
• Spam prevention and security providers
• Analytics providers (where enabled)

These providers process data on our behalf and only for these purposes.

6. Data retention

We keep personal data only for as long as needed for the purposes above, including responding to enquiries, project follow-up, legal obligations, and record-keeping.

Anti-abuse rate-limit records are held in short-lived in-memory windows. Operational telemetry and email records are retained according to the settings of the services used.

7. Your UK GDPR rights

Under UK GDPR, you have the right to request:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data (in certain circumstances)
• Restriction of processing
• Objection to processing
• Data portability (where applicable)

You also have the right to complain to the UK Information Commissioner's Office (ICO) if you are unhappy with how your data is handled.

8. Deletion requests and privacy contact

To request deletion of your personal data, or to make any privacy-related request, email privacy@cornerways.software with the subject line "Privacy Request" and enough information for us to identify your records.

We aim to respond within one calendar month.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page, and the Last Updated date will be revised accordingly.